This privacy statement is designed to tell you how Thomson Healthcare uses
and secures your personal information.This privacy statement describes the
practices of the Thomson Healthcare Community, which is presently offered
by the following Thomson Healthcare companies: Thomson American Health
Consultants, Thomson Micromedex, Thomson PDR, and Thomson Physicians World.
As described below, this privacy statement relates solely to the online and
offline information collection and use practices of the Thomson Healthcare
Community.
Information that We Collect
In general, you may browse online many parts of the Thomson Healthcare
Community without providing any personal information. The information we
collect from web site visitors is collected on an aggregate basis as you
and others browse our web sites, and is not used to identify you in
any way.
If you want to interact with Thomson Healthcare and take advantage of the
materials available from Thomson Healthcare to qualified professionals
(such as free CME opportunities or the PDR), you may register with Thomson
Healthcare and join the Thomson Healthcare Community. You may register
online at any of our web sites or offline, by providing us with personal
information via phone, facsimile or mail. Registration is completely
voluntary and free. When you join the Thomson Healthcare Community, we
collect:
- contact information (such as name, office address, office phone
and fax numbers, and email address), and
- other personal information (such as information about your
professional background, licensure, practice and areas of
specialization as well as any other personal information that
you choose to provide us.)
We will tailor the materials we provide you based on the information in
your profile, such as specialty. Please note that certain products
(such as the PDR®) are only available to qualified, credentialed
professionals, so you may not receive access to all of the services
we offer if we cannot confirm your qualification.
If you are a registered user of Thomson Healthcare Community products
and services, we will also collect information about your use of our
products and services. For example, we will record information about
the CME activities in which you participate, newsletters you subscribe
to, and web sites, tools and other services that you use.
How We Use the Information
In general, we use all of the information we collect in order to:
- respond to your requests for information
- provide you with products and services
- determine if you are eligible for certain products or services
- provide customer service
- provide you with additional information that may be of interest,
including marketing and educational materials from us and our
partners
If you purchase a product from us (such as book or newsletter
subscription), you may provide us with a credit card number. This
credit card number will only be used to process your purchase. We
will not disclose credit card numbers to any third party for
marketing purposes under any circumstances.
Unless you tell us not to, we may also provide information about
you or your practice to other Thomson companies and unaffiliated
third parties. For example, like most publishers, we share our
subscriber lists with selected business partners so that they may
offer you products and services directly. Thomson companies also
publish various quality programs and products, and we may include
information about your practice in those items.
We may also share your information with other third parties who
perform services for us, but we forbid these companies from using
your personal information for their own purposes.
Please note that we may disclose any information as required by
law, when necessary for health or safety purposes, or when needed
to protect our legal rights. For example, we may disclose information
about you in response to a subpoena. We may also disclose information
about you in connection with the transfer of assets of our business.
Additionally, as we continue to develop the Thomson Healthcare
Community, we might sell or buy business units. In such transactions,
customer information generally is one of the transferred business
assets but remains subject to the promises made in any pre-existing
privacy notice (unless, of course, the customer consents otherwise).
Your Choices
We use good faith efforts to respect your preferences about our use
of your information. We only want to send you information if you
want to receive it. We want to communicate with you in the manner
that works best for you - whether that is via email, phone, fax or
direct mail. You may change your communication preferences at any
time by doing any of the following things:
- updating your profile through the profile link on a Thomson
Healthcare Community web site homepage
- opting-out of emails by using the unsubscribe feature on the
email communication
- contacting our customer services department by email at
TH.customerservice@thomson.com
or by phone at 1-888-227-6469 and requesting the desired
change (e.g., opting in or out of faxes)
If you do not want to receive information from other Thomson companies
or unaffiliated third parties, you may opt out by accessing your
profile and checking the appropriate boxes in the preference
section. You can also tell us at any time after you register that
you do not want us to disclose your information to other Thomson
companies and unaffiliated third parties by updating your profile
through the profile link on a Thomson Healthcare Community web site
homepage, or contacting our customer service department.
Accessing your Information
We strive to provide all our customers with reasonable opportunity to
access and update their customer profile information. If you have
disclosed information to us via online registration or by updating
your profile you may access and update this information by following
the link on a Thomson Healthcare Community web site homepage to your
account profile. Our customer support department can also reasonably
assist you with other requests related to information about you that
may be maintained by us.
Additionally, if you have registered with the Thomson Healthcare
Community previously but have not provided information needed to
qualify for a PDR or other services that require credentialing, you
may add information to your profile to enable us to qualify you and
provide the additional products and services.
Privacy statement Parameters
This privacy statement describes the policies governing the Thomson
Healthcare Community and the Thomson Healthcare companies listed
above. It does not govern the practices at other Thomson company
businesses.
Additionally, this statement applies to contact and other personal
information maintained by the Thomson Healthcare Community. Personal
information provided to the Thomson Healthcare companies in other
ways (such as in offline communications with those companies outside
of the Thomson Healthcare Community) will be covered by this privacy
statement if such personal information is consolidated with personal
information in the Thomson Healthcare Community.
Some of the web sites in the Thomson Healthcare Community may provide
direct links to various sponsor and marketing partner sites, where
you can apply for products and services (such as complimentary drug
sampling). This privacy statement does not describe the practices of
our partners. Before disclosing personal information to any other
company’s web site, you should read the privacy notice associated
with that site.
Cookies and Web Site Information
Like most other commercial web sites, we use standard "cookie"
technology and web server logs to collect information about how our
web site is used. Cookies are small pieces of data that are stored
by your web browser on your hard drive. The cookies allow our web
servers to recognize the computers used to access our web sites.
Cookies allow you to move from page to page on the web site, by
remembering the information about the entire session.
Information gathered through cookies and by our web server logs may
include the date and time of visits, the pages viewed, time spent
at our Web site, and the Web sites visited just before and just
after our Web site. This information is collected on an aggregate
basis and is not associated with your profile.
How We Secure Information Transmissions
Although no systems are completely secure, we have taken reasonable
steps to help prevent the loss, misuse and alteration of the
information under our control. For example, when we ask users to
provide financial information (such as credit card number), or any
information during the registration or profile update process, the
data is protected using Secure Sockets Layer (SSL) encryption technology.
Changes to Our Policies
From time to time, we may use customer information for new,
unanticipated uses not previously disclosed in this privacy statement.
If we make a material change to this statement, we will post and
highlight the policy changes, and we will also notify you via email
and give you an opportunity to opt-out of the new data uses.
Individuals Located Outside the United States
If you are located outside of the United States, please be aware that
any information you provide to us will be transferred to the United
States. The Thomson Healthcare Community will comply with all
applicable local laws in respect of your information. By joining the
Thomson Healthcare Community, receiving our products or services
and/or providing us with your information, you consent to this
transfer.
Contact Us with Any Questions
If you have any questions about this privacy statement or our use of
your personal information, please contact:
Thomson Healthcare
5 Paragon Drive
Montvale, NJ 07645
Phone: 1-888-227-6469
Fax: 1-201-722-2680
Email: TH.customerservice@thomson.com